Privacy & Cookie Policy
Last updated: 22 October 2025
1. Who we are
This website is operated by A3C (UK) Limited, trading as A3C Management (the “Controller”).
Website: https://a3c.co.uk
Email: enquiries@a3c.co.uk
2. How we collect personal data
We collect personal data that you choose to provide or that is necessary for the site to operate. You may give us data when you:
- complete a contact or enquiry form;
- email or phone us;
- engage us for professional services;
- visit our website (which generates limited technical logs — see Cookies).
We do not purchase marketing lists and we do not use third-party tracking for advertising.
3. What personal data we process
| Category | Examples | Purpose |
|---|---|---|
| Contact information | name, email address, phone number | to respond to enquiries or provide services |
| Business details | company name, job title, project information | for proposals, quotes and service delivery |
| Technical data | browser type, approximate region, pages visited | basic site analytics via cookieless Matomo |
| Account data | admin login details (staff only) | website maintenance and security |
4. Legal basis for processing
- Contractual necessity – to deliver services or respond to an enquiry.
- Legitimate interest – to operate and protect the website, measure performance, and communicate with clients.
- Legal obligation – to keep records or comply with tax law.
We rely on legitimate interests for cookieless analytics and security monitoring because these have minimal privacy impact and support essential website functions.
5. How we use your information
- provide and manage our services;
- reply to enquiries and prepare quotes;
- maintain website security and performance;
- meet legal and accounting obligations.
We do not sell or rent your data and we do not use automated decision-making or profiling.
7. International data transfers
Because MailerSend is located in the United States, some email metadata and message content are processed there when you submit a contact form. These transfers are made under the UK Government’s recognised adequacy mechanism (the UK Extension to the EU-U.S. Data Privacy Framework) or, where necessary, the ICO’s International Data Transfer Addendum to the EU Standard Contractual Clauses. This ensures your personal data receive a level of protection equivalent to UK law.
8. Data retention
We keep data only for as long as necessary to fulfil the purpose collected and to meet legal or accounting requirements. Enquiry emails are normally retained for up to 12 months unless they lead to an ongoing client relationship.
9. Your rights
- Access – request a copy of your personal data.
- Rectification – correct inaccurate or incomplete data.
- Erasure – request deletion where data are no longer needed.
- Restriction or Objection – limit or stop certain processing.
- Portability – receive your data in a portable format.
To exercise any right, contact enquiries@a3c.co.uk. You also have the right to complain to the Information Commissioner’s Office (ICO): https://ico.org.uk.
10. Security
We take appropriate technical and organisational measures to protect personal data, including HTTPS encryption, firewall protection, regular updates and restricted administrative access.
11. Links to other websites
Our site may include links or embedded content (for example, Google Maps). We are not responsible for the privacy practices of those sites. Please review their policies before interacting with embedded content.
13. Contact
For any questions about this Privacy & Cookie Policy or your personal data, please contact:
A3C (UK) Limited
Email: enquiries@a3c.co.uk
